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Special Assistance at Security

We recognise that getting through our security process can be a worry for our customers, so we have a designated lane for families with pushchairs and passengers requiring assistance.

Search process

We now have a number of body scanners. For more information please visit here.

If you're travelling in a wheelchair but are able to stand, the security agent may ask you to stand to go through the body scanner. However, if you are not able to, explain this to the security agent and you will be able to remain in your wheelchair. In this case, however, you will have to undergo a hand search by one of our security agents once you're through the scanner. If you do not feel comfortable with having the search in public, we do have a private search area where this can be conducted.

Food and powders

Food items and powders in your hand luggage can obstruct images on x-ray machines. Your bags may need to be checked again manually by security. You can put these items in your hold luggage to minimise delays.

Liquid allowances

You are permitted to carry any liquids, creams, gels, aerosols and pastes in bottles sized up to 100ml/100g in your hand luggage. These liquids must be placed in a clear sealable bag up to a size of 20x20cm and only one bag per person is allowed. Clear bags are available at the airport free of charge.

Prescription medication

There is no limit to the size of bottle for prescription medication; however, you must have the prescription visible on the bottle for this to be allowed through.

Electrical items

There is no limit to the number of electrical items you can carry in your hand luggage; however, please remove any large electrical items from your luggage and place in a separate tray to go through the security scanner. This includes Kindles, handheld tablets, kettles and hair straighteners.