Contact Us

If you are calling about a piece of freight that is due to arrive at EMA or has already arrived but is held in Customs unfortunately we cannot help you. You will need to contact the airline or agent handling your freight directly - contact details can be found in the customer information section of this website.

We cannot help with DHL, TNT or UPS parcels held at EMA.

Please check our FAQ's section (link on the very top of the home page) before calling or emailing. The following contact numbers are only available 08:30am to 17:30pm , Monday to Friday.

For "out of hours" enquiries please leave a message or send us an email and we will reply as soon as possible.

Conan Busby
Business Development Manager

Tel:   +44 (0) 1332 852 912 (Mon-Fri, 9-5)
Fax:   +44 (0) 1332 810 045
Bill Blanchard 
Key Account Manager

Tel:   +44 (0) 1332 852 894 (Mon-Fri, 9-5)
Fax:   +44 (0) 1332 810 045

Mailing Address:
M.A.G Cargo Department,
Building 34,
Ambassador Road
East Midlands Airport
Castle Donington
East Midlands
DE74 2SA, England

Tel: +44 (0) 871 919 9000
Fax: +44 (0) 1332 850 393