FAQs


How do I report aircraft disturbance?
We do our best to minimise the impact that the airport and its operations have on our local community. However, if you would like to report an incident of aircraft disturbance please contact the Community Relations team:

Tel: 0845 108 8540 

Email: community@eastmidlandsairport.com

Online: Noise Complaint Form

Do you offer tours of the airport?
Due to heightened security, we are unable to offer tours of the airport that involve any areas other than the check in hall and arrivals.

Is there a viewing balcony at the airport?
The viewing balcony was removed several years ago and there is no longer an indoor facility from which to view the planes. The nearby Aeropark has its own viewing mound, making it a fantastic vantage point.

What are the Aeropark’s opening times?
The Aeropark is open between May and September at the following times:
Thursday: 10.30am – 4.00pm
Saturday: 12noon – 5.00pm
Sunday: 10.30am – 5.00pm

During the winter months (October to April), the opening hours are reduced to:
Sunday: 10.30am – 5.00pm or dusk (whichever is earlier).

Last admission is one hour prior to closing time.

Entrance to the park is only 2 for over 15’s and car parking is free (please note that entrance fees vary on special event days and for large groups).

School groups need to book in advance. Please email Aeropark@eastmidlandsairport.com or call Ken Williams on 07917 021990.

Who runs the Aeropark?
The Aeropark is staffed by a small group of volunteers, the Aeropark Volunteers Association (AVA). Not only does AVA run the public open days at the Aeropark, they also restore and maintain all aircraft on display.

Where can I get more information about local transport to and from the airport?
Simply visit the To/from the airport section on this site for full information.

Do you offer work experience at the airport?
Yes, please see the Inspiring young people pages in our Community section for more details.

I am interested in working at the airport. Where can I find out about jobs?
Please see the Jobs section of the website for more information.

How can I request a copy of the Community Flyer newsletter?
Simply write to or email us and we will add you to our mailing list to receive regular copies of the Community Flyer.

How do I contact Community Relations?
Please email community@eastmidlandsairport.com or write to us at:
Community Relations
Building 34
East Midlands Airport
Castle Donington
Derby
DE74 2SA

 


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