Check in desks can open as early as three hours before a charter or long haul flight is due to depart. East Midlands Airport recommends arriving at the terminal at least two hours before departure for domestic and short haul flights, even if you are using online check in.
Before you arrive at East Midlands Airport, make sure you have a valid passport, and visa if you intended destination requires, for your trip.
Many authorities require a passport that’s valid for at least six months from the time you fly. If you need help and advice, visit the UK Passport website.
Border Force is committed to delivering secure, effective and efficient border controls and using new technology to assist in that process.
An automated gate system is being introduced in the Arrivals Hall at East Midlands Airport for people with a new style ePassport. It uses facial recognition technology to allow passengers through the border without the need to see a Border Force Officer.
Eligible travellers will be holders of an ePassport containing a chip and this logo on the front cover.
This includes British citizens, EU/EEA citizens and Swiss nationals aged 12 years and over (if accompanied by an adult - must be over 18 if not accompanied). No registration or application form is required.
Non-EEA nationals can use the gates if they are a registered traveller. Find out more here.
The gates are monitored by Border Force staff who will intercept those refused by the system and select some passengers for manual checks.