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Help & Advice

At East Midlands Airport we strive to ensure that your journey through the airport is as enjoyable and comfortable as possible.

Find information below on contacting the airport with any query relating to your travel and airport experience.

Contact East Midlands

Contact Us

Find out more about contacting us for any queries relating our services and facilities at the airport, whether by phone, e-mail or post.

Our Frequently Asked Questions page provides answers for our most often asked questions from passengers. You can also provide valuable feedback which will help us improve our range of services and the quality of facilities in the future, helping us to provide travellers with a seamless passenger journey. 

Frequently Asked Questions

Frequently Asked Questions

Find the answer to our most popular queries regarding general services and facilities many passengers have when visiting the airport, alongside answers to more specific questions relating to car parking, travel, security and luggage.

Your Feedback

Your Feedback

Feedback from passengers is vital for the ongoing improvement and development of the passenger experience at East Midlands Airport. View our feedback form to submit feedback on any of our services and facilities offered during your time in our airport.

Third Party Contacts

Third Party Contacts

If you have queries relating to bookings ordered through third party providers, please use the contact details here. 

Lost Luggage

Lost or Delayed Luggage

When you need to reclaim baggage which is lost or delayed, or you have any general concerns or baggage related queries, please visit our designated page for baggage and lost property.


Contact Community Relations

Report aircraft disturbances by phoning us directly, or complete an online feedback form for further information. Alternatively, you can also write to us here at East Midlands Airport with our postal address details.

East Midlands Airport Community Support

Community Relations

At East Midlands Airport we have aim to forge strong relationships with the surrounding communities of which we are a part.

Further Links

Useful Links and Popular Searches