We have created a list of useful information for passengers with disabilities or requiring specific accessibility. Advice guides you through the various terminal phases, including arriving at East Midlands Airport and getting from the car park to the terminal, before outlining the journey through the airport facilities and how best to board the plane itself, ensuring your route through our airport is as swift and comfortable as possible.
When importing animals from non-EU and EU countries there are strict regulations on which animals can be imported and under which conditions they can pass between countries. We have provided contact details for specialist animal shippers, who can advise on how to import or export animals and pets safely and in keeping with regulatory guidelines.
Many airlines will carry certain passport rules you must adhere to before being allowed entry onto your flight. Domestic flights now carry requirements for photo identity, while a passport valid for at least six months from the date you fly is a common request of many authories. Find out more information about passport and visa requirements alongside how to correctly utilise the automated passport gates when you have an ePassport.
Find out specific details on which items and how much can be taken through customs as arriving passengers. Passengers travelling from outside the EU are required to adhere to certain limitations on goods brought into the UK, including amount of cigarettes and alcoholic based products allowed.
East Midlands ensures that young families and passengers accompanying babies or young children through the airport are provided with facilities which ensure smooth transfer between each phase of the airport site. A dedicated children's play area will keep them occupied, while restaurant menus available at our enticing range of eateries ensure they are also well fed.
As many as 1 in 6 of us will be nervous or first time flyers when passing through the check-in gates of East Midlands Airport. We have provided you with access to useful calming treatments such as the 'Fly and Be Calm' audiobook, which can help ease any pre-flight nerves and allow you to look forward to your travel adventure.