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Services and Facilities

East Midlands Escape Lounge

East Midlands Airport Escape Lounge

Whether travelling for business or pleasure, enjoy complimentary refreshments and unwind before you fly, in our brand new Escape Lounge. All from only £21.00 per person.

  • Complimentary freshly prepared food.
  • Complimentary alcoholic and soft drinks.
  • Complimentary Wi-Fi, newspapers and magazines.
  • Tranquil environment away from the hustle and bustle of the terminal.

Faith & Worship

The Chaplaincy at East Midlands Airport welcomes all passengers, regardless of specific religious beliefs, travelling through the airport who require somebody to talk to. 

There is also a designated 24-hour Prayer Room located in the terminal building, which passengers can utilise for prayer, meditation or simply to enjoy a period of contemplative relaxation. 

Faith & Worship
Express Lane

Express Lane

Express Lane is our new dedicated channel for moving swiftly through security, allowing you to get to your required departure lounge as fast as possible.

Children under five-years-old travelling with family can use this facility free of charge. 

Free Wi-Fi

Free Wi-Fi Facilities

There is now the option to access Free Wi-Fi coverage for up to 60 minutes when using personal smartphone, laptop or tablet devices while in the terminal at East Midlands Airport. This allows you to send last minute e-mails ahead of your meeting pre-flight, or browse social networking sites to make sure your friends and family know where you are departing on holiday.

Lost Property

Find contact details over the page for use in the event that you either lose or find lost property during your journey through our airport terminal. 

Lost property


Exchange currency and pick up your cash before you travel, with currency exchange services provided through Travelex at East Midlands Airport. This established Travel Money service provides great rates on foreign currency exchange, alongside a cash passport service which is rapidly becoming the safest and most convenient way to carry money when abroad. 

Smoking and E-cigarettes

Passengers have the opportunity to smoke both before entering the departure process within our designated smoking area outside the terminal building, while there is a further smoking area after security. 

Manchester Airport Group have decided not to allow customers or colleagues to use electronic cigarettes indoors in any of our buildings.

Smoking and E-cigarettes
Adult Changing Facility

Adult Changing Facility - Now Open

How to gain access:

The toilet is located as part of a suite of toilets on the first floor.

Opening hours:

24 hours a day / 7 days per week.

Changing Bench:

Height adjustable, adult sized, free standing.


Ceiling track hoist.


The toilet is centrally placed with room either side for the carers.

Who can use the toilet:

Anyone in the area who needs to use it.

Where can I obtain a key:

A key is kept behind the bar at 'Castle Rock tap room and bar', on the first floor.

We’re proactive about accessibility and work hard to look after passengers with reduced mobility. You’ll also find that connectivity is second to none, with wireless hotspots right around the airport.

East Midlands Airport is where your holiday begins.

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