Official Airport Parking

All our car parks are on site and are managed locally by the Airport.

However, the price can vary dependent on availability, car parking facilities and distance to the terminals. View information on all our car parks at a glance to decide which one is most suitable to your needs.

All our Airport car parks have a tarmac surface, with the exception of our Jet Parks car parks that have a gravel surface. However, please note that all our car parks have the Park Mark® Accreditation.

A height restriction of 2.0 metres (6 ft. 6 inches) applies to all Meet & Greet car parks and all multi-storey car parks across all the Airport sites.

Trailers are not permitted in any of our parking facilities.

The Airport car parks have been awarded Park Mark® Accreditation.

This means you're visiting a safer parking area that has been vetted by the British Parking Association (BPA) and has measures in place in order to create a safer environment for both you and your vehicle.

Yes, the coordinates stated on your email booking confirmation will direct you to the car park entrance. Please enter your chosen car park coordinates carefully into your Sat Nav.

There is no minimum stay duration for our Short Stay car parks. However, the following car parks have the following minimum stay criteria:

• Meet & Greet

  From 2 days

• Mid Stay

  From 2 days

• Long Stay

  From 4 days

• JetParks

  From 6 days

Please note, these stay durations are subject to change due to car park availability.

Please allow 30 seconds for the ANPR to recognise your vehicle. If your vehicle has not been recognised by our automatic number plate recognition (ANPR) cameras, please do not take a token but instead press the intercom assistance button on the entry column, a member of staff will then assist you. Taking a token will disable the ANPR system in relation to your booking, resulting in issues arising when you exit the car park and you may be double charged.

Payment must be made in advance and online. We accept all major credit cards, debit cards and PayPal for pre-booking.

We reserve the right not to fulfil your booking if your card is declined for any reason, if the payment card has been used fraudulently or without the cardholder's permission, or if you are under the age of 18.

To protect your privacy and security, our website uses SSL encryption software, which is the industry standard. It encrypts your personal information so that it cannot be read.

You will know you are in the secure area of our site when the website address is preceded by “https://” and a padlock symbol appears in the frame of your browser.

All you need is your booking confirmation e-mail. This should be a printed hard copy to ensure you can scan the code at all our car park barriers.

The booking confirmation will help direct you to the correct car park and also states your booking reference number so you have it to hand, should you need to speak to a member of staff.

Approach the barrier, where your vehicle registration will be scanned by our ANPR cameras and verified against your booking details. The barrier should then open automatically. Please be patient, as this process may take up to 30 seconds to happen.

If your vehicle has not been recognised by the ANPR cameras, please scan the QR code on your booking confirmation (this should be a printed copy) which looks like this:

If the QR code is not recognised, or you do not have a QR code to hand, please do not take a token but instead press the intercom assistance button on the entry column, a member of staff will then assist you.

Taking a token will disable the ANPR system in relation to your booking, resulting in issues arising when you exit the car park and you may be double charged.

If you have pre-booked long stay, mid stay or short stay car parking, approach the barrier, where your vehicle registration will be scanned by our ANPR cameras and verify this against your booking details and the barrier should then open automatically. Please be patient, as this process may take up to 30 seconds to happen.

If your vehicle has not been recognised by the ANPR cameras, please scan the QR code on your booking confirmation (either via a mobile device or printed copy) which looks like this:

If the QR code is not recognised, or you do not have a QR code to hand, please do not take a token but instead press the intercom assistance button on the entry column, a member of staff will then assist you. Taking a token will disable the ANPR system in relation to your booking, resulting in issues arising when you exit the car park and you may be double charged.

Terminals 1, 2 & 3:

If you have pre-booked Meet & Greet parking, approach the entry barrier and your name will appear on the screen in front of you. Parking instructions will be provided on the screen and the barrier will lift to grant you access.

Please remember to hand your keys into the office or use our self-service kiosks.

Please also have your return flight details available, as the Meet & Greet operative will make a note of these to ensure your vehicle is ready upon your return.

When you return, the Meet & Greet operatives will direct you to your car and advise of the exit procedure.

If you can’t see the answer to your question above, or for any other general enquires please call our Customer Contact Centre on the following free phone numbers:

• East Midlands Airport queries

  0808 169 7032

• JetParks queries

  0808 169 7029

Our team are ready to help with your booking between 9am and 5pm, Monday to Friday, and 9am-3pm on Saturday and Sunday.

For third party bookings, passengers should refer to their initial provider.