Tell us more about your recent experience
When it comes to complaints, we carry out thorough investigations using systems which provide accurate timings and data (including scanned boarding cards and CCTV footage).
If we need to carry out an investigation into your feedback, we’ll ask you to provide passenger names, travel dates, as well as flight and booking reference numbers.
MAG Plc takes your privacy seriously. Read our Privacy Notice to find out how we handle and process your personal information
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