Feedback Form

Tell us more about your recent experience

Your feedback
When it comes to complaints, we carry out thorough investigations using systems which provide accurate timings and data (including scanned boarding cards and CCTV footage).If we need to carry out an investigation into your feedback, we’ll ask you to provide passenger names, travel dates, as well as flight and booking reference numbers.
Type of feedback
Where in your journey does the feedback correspond to?
Minute of incident*
MAG Plc takes your privacy seriously. Read our Privacy Notice to find out how we handle and process your personal information