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If you've lost or found an item of property on the carousel, or while onboard an aircraft (this includes lost luggage during transit) please contact the handling agent of the airline directly.
The handling agent contact details for each airline are listed below:
For Aurigny, flybmi, Flybe, Ryanair, Thomas Cook and TUI, contact Swissport on 01332 814203.
Swissport opening hours: Monday – Friday 09:30 to 00:00, or Saturday and Sunday from 13:30 – 00:00.
For Jet2, please contact 01332 406984 – open 24 hours per day.
If you've lost or found an item of property while at East Midlands Airport, please contact our team on 01332 852833 between 09:00 and 17:00, Monday to Friday.
If you are unsure as to where your property was lost or found, please contact our team on 01332 852833.