Set up an Auto Pay account for drop-off, or pick-up, or make a payment now [Click here]

1 of 2

Flight Departures Flight Arrivals

Airlines Guides to Travelling New Routes

Checking-in Security

Passport Control Luggage Carbon Offsetting

Parking Options Meet and Greet JetParks Long Stay Mid Stay Short Stay

Turn Up and Park Pick Up and Drop Off Parking FAQs Pay Drop Off Charge

Blue Badge Parking Other UK Airports

World Duty Free

Terminal Guide Airport Facilities

Airport Lounges Shopping Restaurants

Security FastTrack Assisted Travel Security Travelling with Children

Currency Exchange Car Hire at the Airport Hotels at the Airport

Getting To and From

By Train By Car By Coach By Bus By Bike

Taxis Airport Parking Pick Up and Drop Off

Car Hire Hotels at the Airport

To and from Nottingham To and from Leicester To and from Birmingham To and from Derby To and from Sheffield

Flights and Hotels

Book Flights Destinations A-Z Holidays Travel Insurance

Airport Hotels Worldwide Transfers Car Hire at Destination

Destination Guides Travel Ideas Attractions Competitions and Offers

Contact Us FAQs Airport Facilities

Lost Property Assisted Travel Security

Airlines Guides to Travelling Travelling with Children

Contact us

We’re here to help

If you haven’t found what you’re looking for on the website, let us point you in the right direction.

Please note that our teams are busy answering your queries, so currently have a 10 working day response time. We appreciate your patience and understanding!

Choose a topic below to help us point you in the right direction.

Rapid Drop Off - Barrierless

For any queries regarding our barrierless system at Rapid Drop Off, please visit the APCOA website.

Didn’t book via the airport?

For all queries relating to bookings made through third party, you’ll need to contact them directly.

Third party contacts

Write to us

EMA Customer Service

Pathfinder House

East Midlands Airport

Castle Donington

Derby

DE74 2SA

Sign up for special offers and more!

East Midlands Airport would like to send you marketing emails and SMS regarding:

Airport discounts
Competitions
Services and announcements

We take your privacy seriously. Read our Privacy Notice to find out how we handle and process your personal information. By signing up, you agree to our Terms and Conditions.

Know what you are looking for?

Airport Transfers
Train
Taxis
Coach
Bus

Passenger Guides

About MAG

Information

Follow us

©2025 East Midlands Airport plc. All rights reserved.