Here’s how to find the answers you’re looking for
Please be advised that our teams are currently working on a 10 working day response time. We appreciate your patience and understanding during this period.
For all queries relating to bookings made through third party, you’ll need to contact them directly.
If you remain unhappy with a resolution we have provided you can refer your complaint to the EU Online Dispute Resolution platform.
EMA Customer Service
East Midlands Airport