My bookings
Home
Flights
Flight DeparturesFlight Arrivals
AirlinesGuides to TravellingNew Routes
Checking-inSecurity
Passport ControlLuggageCarbon Offsetting
Parking
Parking OptionsMeet and GreetJetParksLong StayMid StayShort Stay
Turn Up and ParkPick Up and Drop OffParking FAQs
Blue Badge ParkingOther UK Airports
Duty Free
FragranceAftershavePerfumeExclusivesBest SellersGifts
MakeupNailsFaceAccessoriesEyesLips
SkincareAnti-AgeingFaceBodyEyes
Suncare and TanningAfter SunFaceBodySelf Tanning
SunglassesFor HimFor HerFor KidsUnisex
TechnologyMobile PhonesAudioComputingCameras & VideoHealth & BeautySmart Devices
At the Airport
COVID-19Terminal GuideAirport Facilities
Airport LoungesShoppingRestaurants
Security FastTrackAssisted TravelSecurity
Currency ExchangeCar Hire at the AirportHotels at the Airport
Getting To and From
By TrainBy CarBy CoachBy BusBy Bike
TaxisAirport ParkingPick Up and Drop OffBagsDirect
Car HireHotels at the Airport
To and from NottinghamTo and from LeicesterTo and from BirminghamTo and from DerbyTo and from Sheffield
Flights and Hotels
Book FlightsDestinations A-ZHolidaysTravel Insurance
Airport HotelsWorldwide HotelsWorldwide TransfersCar Hire at Destination
Destination GuidesTravel IdeasAttractionsCompetitions and Offers
Help
Contact UsFAQsAirport Facilities
Lost PropertyAssisted TravelSecurity
AirlinesGuides to Travelling

Contact us

Here’s how to find the answers you’re looking for

Our customer contact centre is receiving higher than normal volumes, with current response times taking up to 30 days

Choose a topic below to help us point you in the right direction.

Didn’t book via the airport?

For all queries relating to bookings made through third party, you’ll need to contact them directly.

Third party contacts
arrow-blue--icon

Online dispute resolution

If you remain unhappy with a resolution we have provided you can refer your complaint to the EU Online Dispute Resolution platform.

Refer dispute
arrow-blue--icon

Write to us

EMA Customer Service

Pathfinder House

East Midlands Airport

Castle Donington

Derby

DE74 2SA

Back to top
Sign up for special offers and more!
East Midlands Airport would like to send you marketing emails and SMS regarding:
  • Airport discounts
  • Competitions
  • Services and announcements
We take your privacy seriously. Read our Privacy Notice to find out how we handle and process your personal information. By signing up, you agree to our Terms and Conditions.

Know what you are looking for?

Passenger Guides
About MAG
Information

Follow us

  • Follow us on Facebook
  • Follow us on Twitter
  • YouTube
  • Instagram

©2021 East Midlands Airport plc. All rights reserved.