Special Assistance
Everything you need to know about requesting special assistance at East Midlands Airport
COVID-19 guidance for passengers requiring assistance
Information about what measures are in place to help keep you safe when travelling through East Midlands Airport
Before you travel
Requesting assistance and making arrangements before you arrive at the airport
Departing from East Midlands Airport
Facilities and services for those requiring special assistance at the airport
Assistance at security
Enjoying a smooth journey through security
Facilities and services
Information about facilities and services for those who require special assistance
Arriving at the airport
Information about arriving at the airport
Hidden disabilities
Information about hidden disabilities
Accessible ground transportation
Information about accessible ground transportation at East Midlands Airport
Feedback
We welcome your feedback on our special assistance services
Service Standards and Performance
Information on our service standards, performance, and how to give feedback.
Access Information & Distances
Find out everything you need to know to plan a journey at East Midlands Airport.
- Airport discounts
- Competitions
- Services and announcements
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