Assisted Travel

Everything you need to know about requesting assisted travel at East Midlands Airport

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Before you travel

Requesting assistance and making arrangements before you arrive at the airport

Departing from East Midlands Airport

Facilities and services for those requiring assisted travel at the airport

Assistance at security

Enjoying a smooth journey through security

Facilities and services

Information about facilities and services for those who require assisted travel

Arriving into East Midlands Airport

Information about arriving into the airport by aircraft

Non-visible disabilities

Information about non-visible disabilities

Accessible ground transportation

Information about accessible ground transportation at East Midlands Airport


We welcome your feedback on our assisted travel services.

Service Standards and Performance

Information on our service standards, performance, and how to give feedback.

Access Information & Distances

Find out everything you need to know to plan a journey at East Midlands Airport.

Reserve & Collect

Save 10% when you Reserve & Collect at World Duty Free. Reserve online up to 30 days before you travel then collect and pay in-store. T&Cs apply