East Midlands Airport & Coronavirus (COVID-19)

People displaying symptoms of COVID-19 (high temperature, persistent cough, loss of taste or smell) should not fly.

Passengers should check the flight status before they leave home as some schedules are still subject to change. For any questions about your flight, please contact your airline.

Only those who are flying will be allowed inside the terminal building.

It is recommended that face coverings be worn inside the terminal.

Plenty of time must be allowed for check-in and security, as this may take longer than normal.

Passengers should check the latest government travel advice and any requirements for returning passengers to quarantine or complete relevant documentation.

Whether you’re planning to travel by train, car or coach, there are plenty of ways to get to and from the airport stress-free.

Please check in advance as some operators  may be operating reduced schedules.

Anyone driving to the airport should note that only a limited number of car parks will be in operation. Drivers are advised to familiarise themselves with booking details and follow the signs to the correct car park.

Drivers dropping off passengers are not permitted to enter the terminal.

East Midlands Airport strongly recommends the wearing of face coverings in all areas of the terminal building. Many airlines are also making face coverings mandatory, so passengers are advised to check this with their carrier before flying. Passengers who forget a suitable covering will be able to purchase one inside the terminal.

Passengers should maintain social distancing as far as possible throughout their journey.

Hands must be cleaned regularly using sanitising stations which have been installed throughout the airport.

The airport is trialling the use of temperature screening technology which passengers will see on entry to the departure hall.

An enhanced cleaning regime is in place throughout the airport

Protective screens have been installed at check-in desks, in security and at boarding gates to protect staff.

We continue to provide a full Assisted Travel service to passengers but with additional measures in place to ensure a seamless and safe experience. These include:

• Additional and frequent cleaning of seats, wheelchairs, vehicles and help points.

• Distancing measures in waiting areas and throughout the terminal.

The Passenger Services team wear appropriate personal protective equipment (PPE), including face coverings, face visors and gloves while health guidance remains in place.

Questions: If you have further questions, please contact a member of the Passenger Services team by phone on 0808 1697032. As we’re currently open only when flights are operating, please leave a message including your flight details and we will respond to you within 72 hours.

Bookings: Please note that we are unable to take direct bookings for Assisted Travel. This must be done via your airline prior to travelling.

From Friday 18 March travellers arriving in England no longer require testing or a Passenger Locator Form.

Please keep your face covered in the terminal except if asked to remove it by Border Force officers.

Remember to keep your distance as far as possible when collecting your baggage and leaving the airport.

Please leave the terminal as soon as you have collected any baggage. If you are being picked up, please arrange to be met at the car in the designated area.