Once you arrive in your designated Car Park then please park in a disabled bay and proceed to the bus stop, which will be clearly signposted. All our buses are wheelchair accessible with all bus drivers trained to support passengers with additional needs. Should further assistance be required please call 07711 574187, which will connect you to a member of our Passenger Services Team. (This is a priority number and should be used for mobility assistance related enquiries only.)
In order to receive any pre-booked assistance or to book assistance once at the airport, you will need to go to the Passenger Services Desk on your arrival at the airport. This will ensure that we can provide you with the correct assistance going through the airport and onto your flight. You may either check in your luggage prior to booking in at the Passenger Services Desk or we can assist you with check in if required.
We recommend that you arrive at the airport no less than two hours before your scheduled departure time or present yourself to our Passenger Services Team no less than 1 hour 30 minutes before your scheduled departure time.